Frequently Asked Questions

Material Index is the UK's construction marketplace for reclaimed and reused building materials. We connect contractors, architects and designers with high-quality secondary materials sourced from commercial strip-outs, demolition projects and reconditioning trade partners.

Stocked items are available immediately with guaranteed stock levels and clear pricing. Site items are reclaimed materials sourced directly from active construction or strip-out sites, available to registered trade partners on an offer basis.

Browse our marketplace by category or search for specific products. Each listing includes detailed specifications, condition information, quantities and images. If you need help specifying materials for a particular project, contact us via WhatsApp or call us on 07549817311 and our team can assist with sourcing and specification.

All stocked items go through a professional quality control process and are listed with clear condition descriptions and images. Site items vary in condition and are clearly described so you can make informed purchasing decisions.

You can browse all products without an account. To purchase stocked items, you can check out as a guest or create an account. To access site items and make offers, you need to register as a trade partner.

We offer delivery across the UK. Delivery costs and timelines depend on the size and weight of your order and your location. Delivery details are provided at checkout, and our team can coordinate palletised or specialist deliveries for larger orders. For delivery queries, contact us on WhatsApp or 07549817311.

If an item arrives damaged or does not match its listing description, please contact us within 48 hours of delivery. We will arrange a return or replacement. Due to the nature of reclaimed materials, returns for change of mind are assessed on a case-by-case basis.

Register on our website with your company details. Once verified, you will gain access to site items, the ability to make offers, and priority notifications on new stock. Registration is free and typically approved within 24 hours.

Yes. If you are a contractor, demolition company or reconditioning specialist with reclaimed materials to sell, get in touch with our team. We can list your materials on our marketplace and manage the sales process on your behalf.

Every product on Material Index is a reused, reclaimed, refurbished or excess stock item, diverting materials from landfill and reducing the embodied carbon associated with new manufacturing. We provide clear provenance information and can supply carbon savings data for your project reporting.