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Website Usage Terms

Who We Are and How to Contact Us

material-index.exchange is a site operated by Material Index Ltd ("We"). We are registered in England and Wales under company number 14747938 and have our registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2 9JQ. Our main trading address is Techspace, 140 Goswell Rd., London EC1V 7DY. Our VAT number is 460 1238 27. We are a limited company. To contact us, please email hello@material-index.co.uk.

By Using Our Site You Accept These Terms

By using our site, you confirm that you accept these terms of service and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

Territory Restriction

Our site, its content and any services provided in relation to the same are only targeted to, and intended for use by, individuals located in the United Kingdom (a Permitted Territory). By continuing to access, view or make use of our site, you hereby warrant and represent to us that you are located in a Permitted Territory. If you are not located in a Permitted Territory, you must immediately discontinue use of our site and any related content and services.

Other Terms That May Apply to You

These terms of service refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which explains how we collect, use and store your personal data.
  • If you purchase goods or services from our site, our Terms and Conditions of Supply will apply to the sales. If the goods or services purchased come from Us, then our Terms and Conditions of Sale for Own Goods apply.

Site Availability and User Access

Suspension or Withdrawal

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

Access Responsibility

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.

Transfer of Agreement

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Account Security

  • You must keep your account details safe. If you are provided with a user identification code, password or any other piece of information, you must treat such information as confidential. You must not disclose it to any third party.
  • We have the right to disable any user identification code or password, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of service.
  • If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@material-index.co.uk.

Prohibited Conduct and System Misuse

Viruses and System Integrity

  • We do not guarantee that our site will be secure or free from bugs or viruses.
  • You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it.
  • You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site.
  • You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
  • By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Data Mining and AI Usage

  • You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models.
  • This includes using any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site, or any automated analytical technique aimed at analyzing text and data to generate information or develop, train, fine-tune or validate AI systems or models.
  • You shall not use, and we do not consent to the use of, our site, or any data accessible via our site for the purposes of developing, training, fine-tuning or validating any AI system or model or for any other purposes not explicitly set out in our acceptable use policy.
  • The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790). This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Reliance and Third-Party Links

  • The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
  • Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
  • Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Linking to Our Site

You may link to our home page, provided you have gained our consent and you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

  • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  • You must not establish a link to our site in any website that is not owned by you.
  • Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
  • We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with our Acceptable Use Policy.
  • If you wish to link to or make any use of content on our site other than that set out above, please contact hello@material-index.co.uk.

Use of Personal Information

We will only use your personal information as set out in our Privacy Policy.

Data Protection and Privacy

Material Index is the data controller for personal data collected from Users during registration and use of the Marketplace, processing it in accordance with applicable laws. Collected data may include contact information, business details, payment information, transaction history, and communications between Users.

Material Index processes personal data to:

  • Provide and maintain Marketplace services;
  • Facilitate transactions;
  • Verify User identities and business credentials;
  • Process payments;
  • Communicate with Users;
  • Improve functionality and user experience;
  • Comply with legal and regulatory obligations.

Users consent to sharing their business contact and transaction details with other Users to facilitate transactions and communication. Site Sellers and Trade Partners acting as Vendors are independent data controllers for their customers' personal data and must comply with applicable laws. Full details, including legal bases, retention, and User rights, are in Material Index's Privacy Policy. Users must ensure any personal data they process via the Marketplace complies with data protection laws and is processed lawfully.